Ordering repeat prescriptions
Fill out a repeat prescriptions request form and bring the paper form to the surgery and post this in the Prescription Box at the front of the Practice, Monday to Friday from 8:00am to 6.30pm
Collecting your prescription
Prescriptions will be ready for collection in two working days (longer by post) if you will be picking the prescription up from the surgery.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
When will my prescription be ready?
| Request Received | Script Ready By |
|---|---|
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Monday |
| Friday | Tuesday |
A script received on Tuesday at 4pm will be ready for collection on Thursday after 4pm.
Please request repeat prescriptions well in advance of public holidays, etc.
For those that request their prescription be sent to a local pharmacy then the time will be dependent on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.
Collection Points
Patients can collect their prescriptions from the surgery or their nominated pharmacy.
Setting Up Pharmacy Collection: Easy Steps to Follow:
- Practice Instruction: Inform your practice: You can do this by sending an eConsult Administration Request or in person at reception.
- Register for Prescription Collection Service: Sign up at your chosen pharmacy.
- Pharmacy Agreement: Pharmacy must agree to collect on your behalf.
Questions about your prescription
If you would like to speak to someone at the GP surgery about your prescription:
- Phone our practice after 10am on 01543 220 441
- Fill in our medication query form
If you have a query with your medication you can complete an online consultation which will come directly through to the Practice. Click this link here:
Hednesford Medical Practice: Consult with your Doctor online
Or you can telephone the Practice on 01543 220441 and press option 1 and ask for a Medication Query to be booked in with the Pharmacist to review.
Can a Pharmacy help with any of the following conditions:
| Clinical pathway | Age range |
| Acute otitis media* | 1 to 17 years |
| Impetigo | 1 year and over |
| Infected insect bites | 1 year and over |
| Shingles | 18 years and over |
| Sinusitis | 12 years and over |
| Sore throat | 5 years and over |
| Uncomplicated urinary tract infections | Women 16-64 years |
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Further Information
Good Medication Management is Important
- Order Prescriptions Early: To avoid running out, reorder your medication when you have a week’s supply left.
- Emergency Supply: In case of emergencies, your pharmacist can provide a few tablets until your new prescription is ready.
- Travel Preparations: Always carry a list of your medications and ensure you have enough to cover your holiday. Some countries may require a doctor’s letter; check with your travel agent.
- Elderly Relatives: Ensure they have an adequate medication supply. Dossette boxes or blister packs can help manage large amounts of medication.
Useful Information
Each drug has a generic and a brand name. We use the generic name whenever possible because it is usually more cost effective for the health service. As a result, you may notice changes in the color, shape, or size of your medication. Rest assured, the drug quality remains the same, only its appearance has changed.
Please book your medications review appointment at least 10 days before your medication runs out.