General Patient Information
Complaints
We are committed to providing our patients with services that are of a consistently high quality. However, even in the best run Practices occasionally things to not go as smoothly as we would like.
If at any time you feel that you need to make a formal complaint: Hednesford Medical Practice Complains Procedure.
Updating your Personal Details
There are several ways to update your personal details, you can either telephone the Practice after 12.30 pm on 01543 220441.
Complete a change of personal details form available from the Practice and hand this back to the Reception staff.
Integrated Care Board
An Integrated Care Board (ICB) is an organisation responsible for the day to day running of the NHS. The NHS Staffordshire and Stoke-on-Trent ICB takes account of population needs, arranges for the provision of services and manages the NHS budget.
- NHS Staffordshire and Stoke-on-Trent Integrated Care Board website.
- Telephone 0808 196 8861
- Email PatientServices@staffsstoke.icb.nhs.uk
Armed Forces Veteran Friendly Accredited GP Practice
We are a Veteran Friendly Accredited GP Practice. This means we have a dedicated Clinician who has a specialist knowledge of service related health conditions and veteran specific health services. This is important in helping Veterans to get the best care and treatment.