Hednesford Valley Health Centre, Station Road, Hednesford, Staffordshire, WS12 4DH

    Telephone: 01543 220 441
    Out of hours: 111

    Urgent Problems & Out of Hours


    Life Threatening Emergencies

    In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.

    Top of Page

    Injuries

    The surgery is equipped to treat minor injuries like small cuts and joint sprains. If the injury is more severe or may involve a broken bone then you should attend a local Minor Injuries Unit or A&E Department:

    A Minor Injury Unit Service is available at Cannock Chase Hospital.

    Accident & Emergency (A&E) services are also available at:

    County Hospital, Stafford. Tel: 01785 230104. (8.00am to 10.00pm only)

    Other hospitals with 24hr A&E availability: 

    Also in the event of poisoning or overdose the attend the local A+E

    Top of Page

    Urgent Problems during Surgery Hours

    If you have an urgent problem during surgery hours call the health centre on 01543 220 441. The receptionist will need to take some details about the problem and arrangements will be made for you to be seen by the doctor as soon as possible.

    Urgent appointments are for genuine emergencies that cannot wait until the following morning. There will only be sufficient time to discuss the one urgent problem with the Doctor.

    Top of Page

    How to Get Help when the Surgery is Closed

    If you have an urgent medical problem outside normal surgery hours (our opening times can be found here), and you need help fast, but it is not life threatening - CALL 111 - Available 24 hours a day, 365 days a year.

    Top of Page

    About NHS 111

    What to do when my Medical Practice is closed:

    • If you need medical help fast but it’s not an emergency call 111
    • If it’s a life-threatening emergency call 999

    NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

    • Calls to 111 are FREE from landlines and mobiles
    • NHS 111 is available 24/7, every day of the year

    When to call 111

    • You think you need to go to A&E or to another NHS urgent care service
    • The surgery is closed and you need healthcare advice
    • You don’t know who to call for medical help

    When to all 999

    • Call 999 for life-threatening emergencies such as:
    • Major accident or trauma
    • Severe breathlessness
    • Severe bleeding
    • Loss of consciousness
    • Severe chest pain

    During normal practice opening hours the practice remains your first point of contact for all routine requests.

    More information about NHS 111 can be obtained from NHS choices at www.nhs.uk/111

    Please only visit the A&E department if it is an emergency.